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	<title>8th Idea &#187; connections</title>
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		<title>The 7 (and two-thirds) kernels of recession marketing wisdom</title>
		<link>http://www.jakeybro.com/2009/08/27/the-7-and-two-thirds-kernels-of-recession-marketing-wisdom/</link>
		<comments>http://www.jakeybro.com/2009/08/27/the-7-and-two-thirds-kernels-of-recession-marketing-wisdom/#comments</comments>
		<pubDate>Fri, 28 Aug 2009 01:15:27 +0000</pubDate>
		<dc:creator>Jake Yarbrough</dc:creator>
				<category><![CDATA[marketing]]></category>
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		<category><![CDATA[chamber]]></category>
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		<guid isPermaLink="false">http://www.jakeybro.com/?p=497</guid>
		<description><![CDATA[Today, I gave a presentation to the Mansfield Chamber of Commerce about how to market during a recession. This was a very nice group of professionals who were gracious hosts. However, it was also a diverse gathering of industries and interests, so my remarks were focused on some general thoughts that would be applicable to [...]]]></description>
			<content:encoded><![CDATA[<p>Today, I gave a presentation to the <a href="http://www.mansfieldchamber.org" target="_blank">Mansfield Chamber of Commerce</a> about how to market during a recession. This was a very nice group of professionals who were gracious hosts. However, it was also a diverse gathering of industries and interests, so my remarks were focused on some general thoughts that would be applicable to many businesses.</p>
<p>Check out the Slide Share here. However, it may make more sense if you read the text below.</p>
<div style="width:425px;text-align:left" id="__ss_1916945"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/jakeybro/the-7-and-twothirds-kernels-of-recession-marketing-wisdom" title="The 7 and two-thirds kernels of recession marketing wisdom">The 7 and two-thirds kernels of recession marketing wisdom</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=marketinginarecession-090827171918-phpapp01&#038;stripped_title=the-7-and-twothirds-kernels-of-recession-marketing-wisdom" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=marketinginarecession-090827171918-phpapp01&#038;stripped_title=the-7-and-twothirds-kernels-of-recession-marketing-wisdom" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>
<div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a style="text-decoration:underline;" href="http://www.slideshare.net/">presentations</a> from <a style="text-decoration:underline;" href="http://www.slideshare.net/jakeybro">Jake Yarbrough</a>.</div>
</div>
<p>Please note that I drew from the knowledge of many gifted professionals both near and far and have tried to provide the appropriate links to the source. Also, I have modified the original text of the speech for easier reading in this format. (Apologies in advance &#8212; it&#8217;s a looong post)</p>
<p>Have I missed any kernels? Do you disagree with what I&#8217;ve said? Please provide your feedback. Thank you.</p>
<p>Today, I will do my best to share everything I know about being successful in business in the midst of great and daunting counter forces &#8212; economic conditions, the likes of which have not been seen in many decades. How will we survive? Will we ever see black ink on our ledgers again? Am I going to need to start renting my forehead for advertising revenue in order to keep the lights on?</p>
<p>The topic of my presentation is: “How Should I Market During a Recession?”</p>
<p>The short answer is, yes. You should. Any questions?</p>
<p>Maybe I should spend a few more minutes talking about this subject in greater depth.</p>
<p>Should you market during a recession? Absolutely. There’s an old aphorism that says, “When business is good, it pays to advertise. When business isn’t good, you’ve <em>got</em> to advertise.” In addition, <a href="http://www.mpdailyfix.com/2008/11/statistics_on_advertising_duri.html" target="_blank">research</a> shows us that companies who continue to advertise during a recession not only average higher sales during that recession, but three-years later they realize 256% higher sales than companies who did not advertise. This statistic has been validated with studies following more than 600 businesses during both the 1981 and 2001 recessions.</p>
<p>Similarly, of those who wait until the economy recovers to increase promotional spending, only 20% see any increase in market share. That’s because everyone else is increasing spending, too. There is more noise in the marketplace and it’s much harder to gain attention.</p>
<p>Assuming we can all agree that you must continue marketing, the question then becomes, &#8220;what are ways I can keep my name in front of current and prospective customers when my cash-flow is more restricted or the banks are not able to provide additional capital?&#8221;</p>
<p>For nearly 20 years, I have built a successful career working with some amazing brands. I have studied the theory and practice of marketing communications from top to bottom. I have served as an adjunct professor at Texas Christian University, sat on experts’ panels at conferences and conducted many executive-coaching sessions.</p>
<p>And through all that, my belief is that the real answer to the question about how to market during a recession is &#8212; like so many service-oriented products &#8212; “it depends.”</p>
<p>It depends on your particular business. Your competitors. Your goals.</p>
<p>However, there are some things you should consider regardless of your unique situation. I have put them together in a list I like to call “the 7-2/3 kernels of insight.” Allow me to spend a few moments describing each one.</p>
<p><strong>Kernel #1: Know Thyself</strong></p>
<p>And to thine own self be true. Billy said it best. And, it rings true as kernel number one. Before you can convince others to buy what you are selling, you must first know precisely who your company is. What it stands for. What are the core values and beliefs for your organization? What truths do you hold in your gut &#8212; truths which are inviolate? What is the businesses purpose? Put another way, what would the world be missing if you ceased to exist?</p>
<p>If you don’t know the answers to these questions, and you’ve got some time in between orders, take a minute (or a couple of days) and figure them out. Because, if you aren’t crystal clear about this, your clients/customers will know. Much like a lion smells fear, consumers can spot the disingenuous and you can’t cover it up. We are amazingly insightful creatures.</p>
<p><strong>Kernel #2: Know Thy Customer</strong></p>
<p>Does this feel like what you’re seeing in the business world today?</p>
<p>Don’t try to pull a fast one on me. I’m wise to your tricks sonny. Customers seem defensive and stand-offish.</p>
<p>How many times have you heard lately, “I’m just looking,” or “not really ready to buy today”?</p>
<p>The truth of the matter is that one of the results of this recession is consumers have had a re-evaluation of “wants” versus “needs.” I know that’s true in my house and in my circle of friends. On the surface, that may make you think that if your product isn’t a necessity like toilet paper or toothpaste, you should just curl up in the corner and wait this one out. Not so fast. Understand that value has so many definitions. You’ve just got to figure out what value means to your customers and how you can deliver it. If you take the example of an iPhone – is that a want or a need? For Mrs. 8th Idea, the iPhone was, and I quote, &#8220;the most romantic gift you&#8217;ve ever given me.&#8221; I gave her the gift of time. That is value.</p>
<p><strong>Kernel #3: Be Remark-able</strong></p>
<p>The very first time I saw that light of recognition and understanding in the back of my client&#8217;s eyes, I was hooked. The feeling of connection and understanding has driven me professionally for almost 20 years. I thrive on making those connections for me and my clients. My story is the story of the spark.</p>
<p>The phrase <em>Be Remark-able</em> is something I borrowed from Steth Godin. The idea is that in today&#8217;s world, where human time and attention is the most valuable resource, you should be providing a product or service that is worthy of being remarked about. Something that will grab attention, hold on and spread through word of mouth. Often that comes down to the ability we have as businesses to provide our clients/customers with the elements of stories.</p>
<p>Stories matter. Which do you have more interest in? A pair of tube socks from Target? Or <a href="http://netgranny.ch" target="_blank">socks that are custom-knit by Swiss grandmothers</a> to your unique specifications? Would you like some celebrity&#8217;s cologne or <a href="http://www.mydnafragrance.com" target="_self">a fragrance which incorporates your unique DNA</a> (examples thanks to <a href="http://www.trendwatching.com" target="_blank">Trend Watching</a>)?</p>
<p>OK. Which would you be more apt to respond to? A telemarketer? Or a call from your friend telling you about the great experience he&#8217;s had with <a href="http://www.skype.com" target="_blank">Skype</a>?</p>
<p>Stories sell. Stories matter. They connect us emotionally. And, after all, every single purchase decision we make is made emotionally.</p>
<p><strong>Kernel #4: Don&#8217;t Be Terrified By Change</strong></p>
<blockquote><p><em>If you’re not comfortable with change, you’re going to like irrelevance even less. </em>(Gen. Eric Shinseki)</p></blockquote>
<p>(Note: slide showing Fortune Magazine cover, Miracle Whip jar, Gillette Sensor razor package and iPod)</p>
<p><a href="http://www.bnet.com/2403-13241_23-309291.html" target="_blank">What do these brands have in common?</a> They were all launched during a recession…Fortune launched in 1930. Four months after the great stock market crash. Miracle Whip launched in 1933 at the height of the Great Depression. Gillette Sensor Razors launched during the 1990 recession and Apple launched the iPod just a month and a half after 9/11. The point is, don&#8217;t be afraid to proceed with a great product if the economic conditions aren&#8217;t just perfect. (For more in-depth analysis of this, check out <a href="http://en-us.nielsen.com/main/insights/consumer_insight/issue_15/new_product_innovation" target="_blank">this</a> article.)</p>
<p>Also, be willing to experiment in low-risk ways. There is a wealth of very interesting books out there to consider and I also recommend looking for case studies from businesses in other industries to understand how they have been successful. You might just find some lessons that have applicable parallels to your situation.</p>
<p><strong>Kernel #5: Take Simple Steps<br />
</strong></p>
<p><em>Social media.</em> If your workload has slowed down, take some of that time to establish or expand your presence in the social networks. Sites like Facebook, LinkedIn, Twitter and others provide great ways to strengthen ties with customers and prospects at no out-of-pocket costs. However, be sure you have clear goals in mind and fully understand the benefits and limitations of each site. They are fantastic tools, but can consume a lot of staff time if not managed correctly. (Thanks, Eric Whittington for the succinct language here.)</p>
<p><em>How about current customers? </em>When was the last time you called one and asked how they are doing? Learned whether or not they were having all of their needs met because of your fill in the blank product/service? Do you know if they were missing anything that you could help them with? Will they would recommend your business to a friend? If not, why not?</p>
<p>Speaking of <em>referrals</em>, have you created any type of referral program that rewards your customers for making recommendations? It doesn’t have to be complicated it just needs to be genuine and provide an incentive with sincere gratitude when the new customer buys from you.</p>
<p><strong>Kernel #6: Think Different</strong></p>
<p>With apologies to both my 11<sup>th</sup> grade English teacher for the grammar errors and Apple computers’ campaign, I would ask you to consider your business and its marketing in a new way.</p>
<p>First, operations. The roles of operations and marketing are quickly merging. Not that an operations person could necessarily manage the marketing function for you. Or, vice versa — I don’t know that many marketing professionals who would be very adept at keeping the factory floor running. However, every action you take as a company is an opportunity to have an impact on your brand. For good and for bad. Let me back up. You realize that you don’t own your brand, right? Your customer owns your brand. See, a “brand” is nothing more than the sum total of all impressions your customer has with your company, your competitors, friends, colleagues and on and on. Every time someone’s world intersects with your business, another impression is made. How can your operations provide an opportunity to intensify that relationship with the customer. How you can provide a valuable service, even if you are not in the service industry?</p>
<p><strong>Kernel #7: Consider Your Relationships</strong></p>
<p>Consider your relationships. There is a wealth of marketing talent available on the market today. If you are currently working with a good marketing or advertising partner for your needs, and you are happy, please, please stick with them. However, without having to incur the overhead of an agency, there are many amazing resources for you to tap into for ideas to help your business. If you agree that you should maintain exposure, but don’t want to sink a sizeable portion into overhead, look for independent practitioners or freelance help.</p>
<p>I hope you’ve found some kernels in this talk that will be valuable to you. At the end of the day, marketing is just a way to bring people together into a conversation. The only way to do that is by building messages based on trust and authenticity. Much of it is common sense, but sometimes it takes another perspective to help us see it.</p>
<p>What does the “2/3” kernel mean? Frankly, I wanted to let you know a little bit about me and my business, but didn’t feel a shameless plug warranted an entire point.</p>
<p>It&#8217;s been said that there are only 7 original ideas in the world &#8212; the rest are just combinations and interpretations of those 7. I tend to agree. However, I also know that there are an infinite number of ways to pull together the wisdom of the ages with the context of today. That’s what 8<sup>th</sup> Idea is all about. 8<sup>th</sup> Idea is bent on helping those in the &#8220;care&#8221; industries (healthcare, hospitality, not-for-profit) define and refine their marketing strategy, insights and implementation. Helping discover that 8<sup>th</sup> Idea that will help you achieve your business goals.</p>
<p>Here is where you can find me. (Note: contact information displayed shamelessly here)</p>
<p>As I mentioned before, the magic of marketing comes when the light of understanding goes off in the back of someone’s eyes. My hope for you is that your products and services will find that light using some of the ideas I mentioned today. Thanks for your time. <strong><em>Now</em></strong>, are there any questions?</p>
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		<title>3 marketing lessons from euthanasia</title>
		<link>http://www.jakeybro.com/2009/07/28/3-marketing-lessons-from-euthinasia/</link>
		<comments>http://www.jakeybro.com/2009/07/28/3-marketing-lessons-from-euthinasia/#comments</comments>
		<pubDate>Wed, 29 Jul 2009 03:26:53 +0000</pubDate>
		<dc:creator>Jake Yarbrough</dc:creator>
				<category><![CDATA[connections]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[philosophy]]></category>
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		<guid isPermaLink="false">http://www.jakeybro.com/?p=467</guid>
		<description><![CDATA[We had to put our 13-1/2-year-old dog to sleep in the early morning hours last Tuesday.
Standing alone in the waiting room of a 24-hour animal hospital, with a half-cup of untouched coffee, and the tinny echo of Ron Popeil as he hocked knives from the plasma screen, I began to consider a lot of things. [...]]]></description>
			<content:encoded><![CDATA[<p>We had to put our 13-1/2-year-old dog to sleep in the early morning hours last Tuesday.</p>
<p>Standing alone in the waiting room of a 24-hour animal hospital, with a half-cup of untouched coffee, and the tinny echo of Ron Popeil as he hocked knives from the plasma screen, I began to consider a lot of things. And, without trying to sound crass or macabre about it, the experience surrounding this decision highlighted some important lessons for businesses and marketers to understand when trying to connect with customers.</p>
<p><strong>1. Everyone has a back-story.</strong><br />
For nearly six months, Paco had suffered with a mysterious condition. Thousands of dollars and countless consultations, second opinions and research only brought us more questions instead of answers.</p>
<p>What we did know was that this mutt — the vivacious puppy we adopted after the original owners couldn’t afford his Parvo treatment and abandoned him at the clinic more than 13 years ago — couldn’t stop panting. Twenty-four hours a day, he sounded as if he had just run a marathon. Even in his sleep, he was breathing and snoring so heavily he couldn’t have possibly been resting.</p>
<p>A veterinarian was the one who gave Paco a second chance, by paying for his original Parvo treatment and finding a home for him with our family. Our current veterinarian was very thorough but simply could not pinpoint the root of the problem. A variety of confounding symptoms, but no clear-cut disease. We thought it might be a thyroid issue. Or even Cushing’s disease.</p>
<p>We even took Paco and his 3-inch-thick file to an internal medicine specialist. Same problem. No real answers.</p>
<p>After a succession of seizures at 3:00 last Tuesday morning and the resulting complete loss of bodily control, we called our regular veterinarian and the answering service told us to go to <a href="http://www.metrowestvet.com" target="_blank">Metro West Emergency Veterinary Clinic</a> — their partner for this kind of situation.</p>
<p>I drove down the empty Interstate with him in the passenger seat and conferred with the doctor on staff when I arrived. There really wasn’t much we could do at this point. My wife and I had to make the excruciatingly difficult choice to end his suffering. To bring him peace.</p>
<p>I was there for his last breath. His final pant as it were.</p>
<p>Thanks for indulging me. I needed to get all this off my chest. Now, on to business.</p>
<p>The Metro West clinic staff was terrific and empathetic. Their synchronized grace helped me through a very challenging time. And I believe that fluidity stemmed from the fact that they intuitively understood I had a slide show of memories flying through my head in that moment. A back-story that meant a lot to me and my young family.</p>
<p>While you may not be selling an experience with the same emotional depth attached to it, your customers are bringing some form of bias with them. They are subconsciously comparing your interaction to their collective experiences on this planet.</p>
<p>And it’s not just service businesses who should understand the power of the back-story. The relationships we have with products or even appliances are just as dependent on the place our customers are at the moment of truth.</p>
<p>How well can you empathize with what your customers are going through and authentically connect to this web of context? How can you improve this?</p>
<p><strong>2. Details matter.</strong><br />
From ensuring that my paperwork was complete prior to conducting the procedure (so I could leave without delay), to giving me a personalized remembrance of our dog (his final paw print in clay), this clinic considered every last detail. And, every detail was finely tuned to the situation.</p>
<p>The back-story and the transaction should greatly impact the tone and manner in which you speak to customers. The founder of a very successful car dealership in this region, <a href="http://www.amazon.com/Customers-Life-Buyer-Lifelong-Customer/dp/067102101X" target="_blank">Carl Sewell</a>, built a thriving brand and lifelong customers by paying excruciating attention to detail.</p>
<p>Are you and your team situationally aware? What tools do you use to fine-tune the details of your processes?</p>
<p><strong>3. The emotional can turn physical.</strong><br />
By receiving Paco’s paw print in clay, I watched the intense, yet intangible emotion over losing a loved family member transform into a physical artifact on which my wife, kids and I can project our fond memories.</p>
<p>That the emotional can become tangible is nothing new. It’s happened since the first painter picked up the first brush. However, the way we use that metamorphosis to develop deeper relationships with our customers can be powerful, profound and profitable.</p>
<p><a href="http://www.apple.com" target="_blank">Apple</a> took the feelings we have with our music and created a physical connection through the design of the iPod. <a href="http://www.livestrong.org" target="_blank">The Lance Armstrong Foundation</a> wrapped pride and strength around our wrists in yellow silicone.</p>
<p>Where are you able to bring the emotions your customers have into the physical realm?</p>
<p><strong>These are just a few</strong><br />
The process of losing a pet helped me gain some perspective. I hope you will forgive my sharing this story, but it seemed to contain a lot of important reminders for me about the way we connect companies to people.</p>
<p>Have I missed the boat here? Are you offended? Are there other lessons you would extract from this situation?</p>
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		<title>How many original ideas are there?</title>
		<link>http://www.jakeybro.com/2009/07/13/how-many-original-ideas-are-there/</link>
		<comments>http://www.jakeybro.com/2009/07/13/how-many-original-ideas-are-there/#comments</comments>
		<pubDate>Mon, 13 Jul 2009 10:56:00 +0000</pubDate>
		<dc:creator>Jake Yarbrough</dc:creator>
				<category><![CDATA[beliefs]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[ideas]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[my manifesto]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[philosophy]]></category>
		<category><![CDATA[planning]]></category>
		<category><![CDATA[purpose]]></category>
		<category><![CDATA[brand new]]></category>

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		<description><![CDATA[Early on in my career, I learned a lesson. It just took me 15 years to realize it, and now I&#8217;m making a major life change around it.
The Inspiration
Gladys Pinkerton, the first creative director I ever worked with, told me that there are only seven truly original ideas out there. (Floating in the ether, I [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_370" class="wp-caption aligncenter" style="width: 310px"><a href="http://www.jakeybro.com/wp-content/uploads/2009/07/3372317449_98483eab3d.jpg"><img class="size-medium wp-image-370" title="creative commons: http://www.flickr.com/pics/chanchan222" src="http://www.jakeybro.com/wp-content/uploads/2009/07/3372317449_98483eab3d-300x199.jpg" alt="The 7 original ideas can be molded like clay" width="300" height="199" /></a><p class="wp-caption-text">The 7 original ideas can be molded like clay</p></div>
<p>Early on in my career, I learned a lesson. It just took me 15 years to realize it, and now I&#8217;m making a major life change around it.</p>
<p><strong>The Inspiration</strong></p>
<p>Gladys Pinkerton, the first creative director I ever worked with, told me that there are only seven truly original ideas out there. (Floating in the ether, I suppose.) The rest, she would say, are just interpretations of those seven. I am not afraid to tell you that as an energetic young professional, I dismissed this theory as the musings of a pessimistic veteran. Surely, in the ultra-creative world of marketing and advertising, you just had to try hard enough and that magic, never-before-discovered idea would appear.</p>
<p>Before I go any further, let me apologize to Gladys for ever doubting her wisdom.</p>
<p>What she ingrained into my well-coiffed little head was something that is so true, that it has come back in spades.</p>
<p>I read it in James Webb Young&#8217;s early 20th-century <a href="http://www.amazon.com/Technique-Producing-Advertising-Classics-Library/dp/0071410945/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1247478038&amp;sr=1-1" target="_blank">book</a>. I hear it in <a href="http://www.theredbrickroad.co.uk" target="_blank">David Hackworthy</a>&#8217;s presentation at last year&#8217;s AAAA&#8217;s Planning Conference (Shakespeare&#8217;s 7 plots). I see it reinforced first-hand in daily work and second-hand in the work of others.</p>
<p>The fundamental truths are there for us to play with. To shape and pound together like clay or weave into a rich garment.</p>
<p>But, I mentioned a change.</p>
<p><strong>The Catalyst</strong></p>
<p>Last Monday, my position was eliminated. It wasn&#8217;t much of a surprise &#8212; economy being what it is and all. My former employer, <a href="http://www.gcgmarketing.com" target="_blank">GCG Marketing</a>, and I took a collective risk together. We shifted my responsibilities away from dedicated account service and into account planning/strategy and business development.</p>
<p>For an advertising agency of fewer than 30 people, this was a bold move. We had some great successes, but in the end, there were not enough sustained billings to support a full-time position. I believe that if we had started it two years ago, it would have had enough inertia to weather this fiscal storm.</p>
<p>GCG made the right business decision. And, I have a new opportunity.</p>
<p><strong>The Opportunity</strong></p>
<p>Since that first job, I&#8217;ve spent more than 15 years exploring the ways in which we connect. I&#8217;ve worked with and for some amazing professionals and seen how the wisdom of the ages, those seven original ideas, can be interpreted and combined into an infinite number of solutions. An infinite number of eighth ideas.</p>
<p>Now that I&#8217;m a free agent, I see a chance before me to help others discover their own eighth idea. That&#8217;s why I&#8217;m starting my own business and calling it <em>8th Idea</em>.</p>
<p>8th Idea is bent on helping those in the &#8220;care&#8221; industries (healthcare, hospitality, not-for-profit) and small- to mid-sized advertising and public relations agencies define and refine their marketing strategy, insights and implementation. I have particularly deep experience in each of these narrow areas, so that&#8217;s what I&#8217;m going to do. Help a specific group discover that 8th Idea that will connect businesses and customers. Organizations and donors. People and people.</p>
<p><strong>The Future</strong></p>
<p>For one, stay tuned to this space. Subscribe to the RSS feed, sign up for emails or become a fan of 8th Ideas on Facebook. In the rush to get this business going, I haven&#8217;t been able to post as frequently as I&#8217;d like and I also have to launch a Web site.</p>
<p>As the days and weeks advance, I plan on not only doing business, but also doing some good. I&#8217;ll continue to use this blog as a place to seek insight and explore truth. However, I&#8217;ll also try to help &#8220;care&#8221; industry marketers with some insight particular to their industries.</p>
<p>I want to know what you think. Do you agree that there are only seven original ideas? Or, do you believe there are still as-yet undiscovered gems?<strong><br />
</strong></p>
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		<title>Thanks for the memories</title>
		<link>http://www.jakeybro.com/2009/06/22/thanks-for-the-memories/</link>
		<comments>http://www.jakeybro.com/2009/06/22/thanks-for-the-memories/#comments</comments>
		<pubDate>Mon, 22 Jun 2009 15:30:49 +0000</pubDate>
		<dc:creator>Jake Yarbrough</dc:creator>
				<category><![CDATA[brain]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[consumer engagement]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[metaphor]]></category>

		<guid isPermaLink="false">http://www.jakeybro.com/?p=331</guid>
		<description><![CDATA[It&#8217;s been a while since I posted. I&#8217;ve had some distractions that may or may not become fodder for content here. Suffice it to say, I&#8217;m glad to catch up on a few things that have interested me during my absence.
The first subject I wanted to cover was an article I read in the New [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.jakeybro.com/wp-content/uploads/2009/06/2852716491_d53db570e1.jpg"><img class="aligncenter size-medium wp-image-357" title="Marketing memory" src="http://www.jakeybro.com/wp-content/uploads/2009/06/2852716491_d53db570e1-300x225.jpg" alt="Marketing memory" width="300" height="225" /></a>It&#8217;s been a while since I posted. I&#8217;ve had some distractions that may or may not become fodder for content here. Suffice it to say, I&#8217;m glad to catch up on a few things that have interested me during my absence.</p>
<p>The first subject I wanted to cover was an <a href="http://www.nytimes.com/2009/04/06/health/research/06brain.html?pagewanted=1&amp;_r=1&amp;partner=rss&amp;emc=rss" target="_blank">article</a> I read in the New York Times about neurology. Benedict Carey penned a feature back in April about some researchers who  have uncovered molecules that may be responsible for activating memories in our brains. As an account planner type, I am curious about the catalysts these scientists have revealed.</p>
<p>Up to this point, researchers (and philosophers) have believed that experiences are imprinted on our brain cells and the cells can collaborate later to recall the event. Carey has a great way of describing this:</p>
<blockquote><p>&#8230;brain cells activated by an experience keep one another on biological speed-dial, like a group of people joined in common witness of some striking event. Call on one and word quickly goes out to the larger network of cells, each apparently adding some detail, sight, sound, smell. The brain appears to retain a memory by growing thicker, or more efficient, communication lines between these cells.</p></blockquote>
<p>Apparently, Dr. Todd C. Sacktor and André A. Fenton have identified a substance, called PKMzeta, that clusters on the outskirts of our synapses and connects the memory dots for the cells in our heads. In an experiment, Sacktor and Fenton were able to block this molecule in mice which caused the animals to forget lessons learned just the day before.</p>
<p>Are we on the verge of being able to control our memory? How soon will you be able to stop by your local <a href="http://www.walgreens.com">Walgreens</a> and pick up a pill to enhance what you remember?</p>
<p>Before you go rent a copy of <a href="http://www.eternalsunshine.com/" target="_blank"><em>Eternal Sunshine of the Spotless Mind</em></a>, Carey dedicates time in the article to highlighting ethical concerns already being raised by this finding. As with any scientific advancement, it can be used for good or for evil. I wouldn&#8217;t want to ever risk losing the recollection of the birth of my two children, but could I deny the possiblity of helping someone stave off dimentia?</p>
<p>And what impact will this field of study mean for marketing? Can we draw any parallels between the chain of connected brain cells and the way customers recall our brands? Is there a way to enhance these connections? To improve consumer engagement through understanding these chemical connections?</p>
<p>What do you think?</p>
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		<title>Why so happy?</title>
		<link>http://www.jakeybro.com/2009/04/08/why-so-happy/</link>
		<comments>http://www.jakeybro.com/2009/04/08/why-so-happy/#comments</comments>
		<pubDate>Thu, 09 Apr 2009 05:33:47 +0000</pubDate>
		<dc:creator>Jake Yarbrough</dc:creator>
				<category><![CDATA[art]]></category>
		<category><![CDATA[behavior]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[planning]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[stories]]></category>

		<guid isPermaLink="false">http://www.jakeybro.com/?p=326</guid>
		<description><![CDATA[
How important is it for our society to have happy endings?
What about stories with denouments which reflect the tenor of the times? Is it crucial that the sentiment matches the cultural contentedness barometer?
I read an article recently from the BBC Magazine that gave a nice overview of the ups and downs of endings.
We may think [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.jakeybro.com/wp-content/uploads/2009/04/2403571688_d0a48d16e71.jpg"><img class="aligncenter size-full wp-image-336" title="creative commons http://flickr.com/photos/bricolage108" src="http://www.jakeybro.com/wp-content/uploads/2009/04/2403571688_d0a48d16e71.jpg" alt="creative commons http://flickr.com/photos/bricolage108" width="500" height="493" /></a></p>
<p>How important is it for our society to have happy endings?</p>
<p>What about stories with denouments which reflect the tenor of the times? Is it crucial that the sentiment matches the cultural contentedness barometer?</p>
<p>I read an <a href="http://news.bbc.co.uk/2/hi/uk_news/magazine/7976192.stm">article</a> recently from the BBC Magazine that gave a nice overview of the ups and downs of endings.</p>
<blockquote><p>We may think of Greek drama in terms of the unrelenting tragedy of Oedipus Rex or Medea. But even the Greeks expected a happy ending, says Alan Sommerstein, professor of Greek at Nottingham University.</p>
<table style="height: 50px;" border="0" cellspacing="0" cellpadding="0" width="106" align="right">
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<p>&#8220;Greek tragic productions came in sets of four &#8211; the fourth was always a roaring farce. And not all tragedies had what we might call tragic endings.&#8221;</p>
<p>&#8230;</p>
<p>And there was a belief that a tragedy could actually make people happier.</p>
<p>&#8220;Aristotle argues that tragic drama gives pleasure, arousing the emotions. I would think myself of Shakespeare&#8217;s time which was pretty grim, with the plague liable to break out.&#8221;</p></blockquote>
<p>I don&#8217;t pretend to have any answers as to whether or not a happy ending makes us sad or a sad one happy. What I do wonder is how this relates to marketing stories.</p>
<p>We bring people together with our products and services, often by way of a story. Is it important in this story to achieve the &#8220;right&#8221; ending, or is it more important to achieve an ending that elicits an emotional response? An opportunity to forge a deeper, more meaningful connection?</p>
<p>And, how does this level of emotional resonance change the way we start the story? How we imbue the characters with texture? How we set the stage?</p>
<p>Does a relationship based on emotion &#8212; either happy or sad &#8212; contain more value than one based on an outcome?</p>
<p>If you have thoughts, I&#8217;d like to hear them.</p>
<p><!-- S IIMA --> <!-- E IIMA --></p>
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		<title>Rethinking Relationships?</title>
		<link>http://www.jakeybro.com/2009/03/01/rethinking-relationships/</link>
		<comments>http://www.jakeybro.com/2009/03/01/rethinking-relationships/#comments</comments>
		<pubDate>Mon, 02 Mar 2009 05:58:24 +0000</pubDate>
		<dc:creator>Jake Yarbrough</dc:creator>
				<category><![CDATA[beliefs]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[philosophy]]></category>
		<category><![CDATA[purpose]]></category>
		<category><![CDATA[question]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[authenticity]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[homelessness]]></category>
		<category><![CDATA[soccer]]></category>

		<guid isPermaLink="false">http://www.jakeybro.com/?p=281</guid>
		<description><![CDATA[So many of us are so lucky.
We have clients who don&#8217;t listen to our brilliance. The more fortunate few can&#8217;t get a photo to align like we want because of our limited HTML skills. We also get the pleasure of dealing with auto DMs on Twitter and live in places where it&#8217;s snowing another foot [...]]]></description>
			<content:encoded><![CDATA[<p>So many of us are so lucky.</p>
<p>We have clients who don&#8217;t listen to our brilliance. The more fortunate few can&#8217;t get a photo to align like we want because of our limited HTML skills. We also get the pleasure of dealing with auto DMs on Twitter and live in places where it&#8217;s snowing another foot in town (or hit another record high for February). Wow. Can you believe the gift we&#8217;ve been given? (for those of you who don&#8217;t know me well yet, the sarcasm filter is about to rupture)</p>
<p>Something hit me today to put things into perspective.</p>
<p>In between a back-to-back meeting Friday and family obligations Saturday and Sunday, I have been thinking about any number of compelling subjects to cover. Lots of rumination on the subject of balance. There&#8217;s <a href="http://www.servantofchaos.com/2009/02/the-benefits-of-community.html">a post that Gavin wrote</a> which struck a chord and I want to comment on. There&#8217;s even some amazing neurological research coming out that I&#8217;d like to consider.</p>
<p>As I sat down to start fleshing out some of these topics this evening, I stopped to read an article in our local newspaper (the Fort Worth <em>Star-Telegram</em>), which altered the way I&#8217;m seeing things.</p>
<p>Now, I want to talk about soccer (football) and homelessness instead.</p>
<p>Oh I&#8217;ll get back to heady account planner/marketer-type issues, but that will have to wait for another day.</p>
<p>The <a href="http://www.star-telegram.com/804/story/1231512.html">article</a> I read was written by David Casstevens. It chronicled the work of two people in town who are dedicated to giving homeless men a connection to a street soccer team. It&#8217;s a local iteration of a national organization called Street Soccer USA, founded by Lawrence Cann. This particular group plays and trains regularly and even competes in with some of the 16 other homeless teams throughout the country.</p>
<blockquote><p>Before the homeless men are allowed to compete — they will play an area team Saturday at the practice field one block west of the Presbyterian Night Shelter — each must open a savings account and deposit an agreed-upon sum every month. Gray and Wilson also request that they volunteer at the shelter. In the future, players will be asked to share their stories at churches, schools and civic-group meetings&#8230;</p></blockquote>
<blockquote><p>&#8230;They loaded into two vehicles and headed south. A member of Robbins’ church donated $200 to cover expenses for the daylong adventure. In Austin, they ate hamburgers for lunch and then went on a field trip.</p>
<p>&#8220;Do you want to put on your jerseys?&#8221; Gray asked.</p>
<p>Everyone did. Dressed in matching red and white, the players posed for a group photo and walked wide-eyed around the University of Texas. Most had never set foot on a college campus.</p>
<p>At that moment, this loose bunch of homeless men felt like — and became — a team, the North Texas Stars.</p>
<p>In street soccer, four players on each side compete on a hard surface about the size of a basketball court. The Stars played three games in a church gymnasium against what, for now, is the only other homeless team in Texas. The Stars won all three.</p>
<p>&#8220;Some guys were about to pass out,&#8221; Robbins recalled, smiling at their competitiveness and effort. &#8220;They played like this was for the World Cup.&#8221;</p></blockquote>
<p>Perhaps I should pause here and open up my personal vault for a moment. I have played soccer for more than 30 years. It is part of who I am and aside from my wonderful family, the sport brings me some of the few moments of sheer joy in my days on this planet. For several years now, I have wondered how I could take this passion for the sport and use it to help others. Looks like Lawrence Cann, Karla Gray and Warren Wilson have opened up an avenue for just that.</p>
<p>Now, don&#8217;t get me wrong. Our industry&#8217;s work creates some profound and meaningful connections. And, I can honestly say that since I&#8217;ve started focusing exclusively on planning for my little company and thinking about the evolving world of business, I have had a genuine professional re-awakening. I am energized by what is happening and by what so many awe-inspiring marketing thinkers are doing.</p>
<p>However, this is an example of something so visceral, so raw that it struck a nerve. One person reaching out to another. A beneficent relationship at its most basic and pure. Help. Humanity. Hope.</p>
<p>It&#8217;s probably bordering on the cliche, but the issues that seem gargantuan to all of us are likely the envy of those without. And I guess sometimes it takes more closely understanding the plight of others to realize this.</p>
<p>I&#8217;m sure there is a lesson in here for marketers, but that seems wrong to even consider. I&#8217;d rather just reflect on the goodness of what Gray and Wilson are doing rather than soil it with talk of profit and loss. So, instead, I&#8217;m going to send my email of thanks to the reporter and start the process of connecting with these valiant missionaries to offer my assistance.</p>
<p>If any of you want to know what happens next, tell me. If there is enough interest to warrant it, I&#8217;ll post periodic updates.</p>
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		<title>News Flash: Genders Are Different</title>
		<link>http://www.jakeybro.com/2009/02/25/news-flash-genders-are-different/</link>
		<comments>http://www.jakeybro.com/2009/02/25/news-flash-genders-are-different/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 04:20:02 +0000</pubDate>
		<dc:creator>Jake Yarbrough</dc:creator>
				<category><![CDATA[behavior]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[beauty]]></category>

		<guid isPermaLink="false">http://www.jakeybro.com/?p=253</guid>
		<description><![CDATA[The Wired Blog recently brought to light a story about the differences in the way male and female brains process the perception of beauty. An excerpt from the blog:
In men, images they consider to be beautiful appear to activate brain regions responsible for locating objects in absolute terms — x- and y-coordinates on a grid. [...]]]></description>
			<content:encoded><![CDATA[<p>The Wired Blog recently brought to light a <a href="http://blog.wired.com/wiredscience/2009/02/brainandbeauty.html">story</a> about the differences in the way male and female brains process the perception of beauty. An excerpt from the blog:</p>
<blockquote><p>In men, images they consider to be beautiful appear to activate brain regions responsible for locating objects in absolute terms — x- and y-coordinates on a grid. Images considered beautiful by women do the same, but they also activate regions associated with relative location: above and behind, over and under. The difference could be the result of evolutionary pressures on our hunter-gatherer ancestors.</p></blockquote>
<p>With something as ethereal as beauty being linked to specific, gender-based neurological pathways, can we begin to consider the same processes valid for other subjective judgements? Are the same neurons firing as customers interact with and adopt our brands? How should marketers and planners account for these variables of perspective and behavior?</p>
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		<title>Does Finding Bin Ladin Help Marketing?</title>
		<link>http://www.jakeybro.com/2009/02/24/does-finding-bin-ladin-help-marketing/</link>
		<comments>http://www.jakeybro.com/2009/02/24/does-finding-bin-ladin-help-marketing/#comments</comments>
		<pubDate>Wed, 25 Feb 2009 03:33:22 +0000</pubDate>
		<dc:creator>Jake Yarbrough</dc:creator>
				<category><![CDATA[behavior]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[intelligence]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[interconnectedness]]></category>
		<category><![CDATA[John Tierny]]></category>
		<category><![CDATA[trends]]></category>

		<guid isPermaLink="false">http://www.jakeybro.com/?p=172</guid>
		<description><![CDATA[
John Tierny posted a story to his blog last week that related to an interview I saw on, of all places, The Colbert Report. In it, Tierny reports on the study by UCLA geography professor Thomas W. Gillespie in which he applies two aspects of the island biogeographic theory to posit theories on where Osama [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.jakeybro.com/wp-content/uploads/2009/02/417836448_98d3190fd4.jpg"><img class="size-medium wp-image-246 alignright" title="417836448_98d3190fd4" src="http://www.jakeybro.com/wp-content/uploads/2009/02/417836448_98d3190fd4-233x300.jpg" alt="Creative Commons: http://flickr.com/photos/1yen" width="233" height="300" /></a></p>
<p>John Tierny posted a <a href="http://tierneylab.blogs.nytimes.com/2009/02/18/geographers-find-bin-laden-theoretically/">story</a> to his blog last week that related to an interview I saw on, of all places, <a href="http://www.colbertnation.com">The Colbert Report</a>. In it, Tierny reports on the study by UCLA geography professor Thomas W. Gillespie in which he applies two aspects of the island biogeographic theory to posit theories on where Osama Bin Ladin may be hiding. The concept is that, like wildlife, a human dispersion pattern will decline exponentially the farther you look from the point of origin. Tierny pulls a key quote from <a href="http://web.mit.edu/mitir/2009/online/finding-bin-laden.pdf">the report featured in the M.I.T. International Review</a> that can explain it much better than me:</p>
<blockquote><p>Distance-decay theory states that as one goes further away from a precise location, there is an exponential decline in the turnover of species and a lower probability of finding the same composition of species. The theory of island biogeography states that large and close islands will have higher immigration rates and support more species with lower extinction rates than small isolated islands.</p>
<p>These theories can be applied over varying spatial scales to posit bin Laden’s current location based on his last reputed geographic location. Distance-decay theory would predict that he is closest to the point where he was last reported and, by extension, within a region that has a similar physical environment and cultural composition (that is, similar religious and political beliefs).</p></blockquote>
<p>They&#8217;ve even identified the building in which they think he could be hiding. It&#8217;s in Parachinar, Afghanistan, 12 miles from Tora Bora.</p>
<p>Fascinating.</p>
<p>What I&#8217;m wondering is how this relates to marketing.</p>
<p>Can we apply similar principles to products?</p>
<p>To distribution strategy recommendations?</p>
<p>How do definitions of geography shift when discussing the plane of ideas? Do trends behave in the same way? Do human connections and/or relationships decline exponentially the farther you get from the source? Or, does technology allow us to maintain the strength of this connection regardless of time and space?</p>
<p>I&#8217;d love to hear your thoughts.</p>
<p><em>Image: http://flickr.com/photos/1yen (CC)</em></p>
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		<title>What&#8217;s The One Thing?</title>
		<link>http://www.jakeybro.com/2008/11/05/whats-the-one-thing/</link>
		<comments>http://www.jakeybro.com/2008/11/05/whats-the-one-thing/#comments</comments>
		<pubDate>Wed, 05 Nov 2008 18:14:00 +0000</pubDate>
		<dc:creator>jakeybro</dc:creator>
				<category><![CDATA[connections]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[philosophy]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[ideas]]></category>
		<category><![CDATA[insight]]></category>
		<category><![CDATA[obama]]></category>
		<category><![CDATA[one voice]]></category>
		<category><![CDATA[trends]]></category>

		<guid isPermaLink="false">http://jakeybro.wordpress.com/2008/11/05/whats-the-one-thing/</guid>
		<description><![CDATA[I&#8217;ve always considered myself a competent writer. Generally speaking, the process of stringing together coherent thoughts has never been something that has given me great difficulty. Heck, I&#8217;ve got a degree in journalism and have been writing over the course of my entire professional career.
But today, I&#8217;m stuck.
I&#8217;ve found it absolutely impossible to adequately reflect [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve always considered myself a competent writer. Generally speaking, the process of stringing together coherent thoughts has never been something that has given me great difficulty. Heck, I&#8217;ve got a degree in journalism and have been writing over the course of my entire professional career.</p>
<p>But today, I&#8217;m stuck.</p>
<p>I&#8217;ve found it absolutely impossible to adequately reflect on the results of the presidential election from a societal, cultural or political perspective. There are many more people who will address  the 2008 election more eloquently and insightfully than I could ever dream to, so I won&#8217;t even attempt it.</p>
<p>Suffice it to say, I am proud of my country for many reasons, and last night amplified my hope for the future. But the lens I will use as I try to cobble together my thoughts is one focused on ideas, communications and business.</p>
<p>To me, last night was the manifestation of Web 2.0.</p>
<p>The power of the collective one.</p>
<p>The collapse of the Berlin Wall and communism both occurred during my adult life, but I didn&#8217;t feel personally attached to these world events. Don&#8217;t get me wrong, I remember processing the significance of the pictures on my television, but there remained a disconnect.</p>
<p>Right or wrong, as far as I was concerned, these seismic shifts in world order happened because of government intervention and global pressures. Big entities clashing. The movement of the many, reacting to pressure from the top down. (Glossing over subtleties? Without question. But, that was my state of mind in the early 90s.)</p>
<p>Last night, as the tide of history washed in to shore, and the pictures of both celebrations and concessions came in from around the world, I was struck by how personally involved I felt.</p>
<p>This was not just the movement of many.</p>
<p>It was the power of the collective one.</p>
<p>How could a moment of initial curiosity about this first-term Senator from Illinois move from an innocent Google search to the perception that I made a difference? Not only was I witnessing the epic event in Grant Park, but I was also sharing the success of a candidate with whom I had developed a multi-faceted relationship.</p>
<p>A seemingly insignificant donation, made in response to an email request, became enveloped in emotion. Like a child bringing a box of coins to Sunday school with wide-eyed hope, mine was a contribution that, in campaigns past, would have not even been felt (or sought) by political elders.</p>
<p>Certainly he received contributions from many wealthy donors giving large sums, but by building and nurturing relationships on an individual level &#8212; something unattainable or untried in the last couple of national elections &#8212; Obama was the first that I know of to authentically harness the power of citizens to act.</p>
<p>A clear, compelling position, communicated across media, that started contextually relevant conversations. It demanded participation and collaboration. It allowed me to have a unique relationship with a concept and to see the importance of my story in that of the masses.</p>
<p>I am but one voice. Yet I feel it has risen above the din. I don&#8217;t believe there is a more powerful example of the way to make a brand work in the world today.</p>
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		<item>
		<title>Of Ants and Humans</title>
		<link>http://www.jakeybro.com/2007/11/19/of-ants-and-humans/</link>
		<comments>http://www.jakeybro.com/2007/11/19/of-ants-and-humans/#comments</comments>
		<pubDate>Mon, 19 Nov 2007 04:02:00 +0000</pubDate>
		<dc:creator>jakeybro</dc:creator>
				<category><![CDATA[behavior]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[swarm]]></category>
		<category><![CDATA[blair witch project]]></category>
		<category><![CDATA[chaotic]]></category>
		<category><![CDATA[collective brain]]></category>
		<category><![CDATA[iain couzin]]></category>
		<category><![CDATA[new york times]]></category>
		<category><![CDATA[oxford]]></category>
		<category><![CDATA[princeton]]></category>
		<category><![CDATA[seth godin]]></category>
		<category><![CDATA[tipping point]]></category>
		<category><![CDATA[trails]]></category>

		<guid isPermaLink="false">http://jakeybro.wordpress.com/2007/11/19/of-ants-and-humans/</guid>
		<description><![CDATA[Carl Zimmer reported in the New York Times over the weekend that scientists have a better idea as to why ants and other swarming animals can work so efficiently. Turns out, according to Iain Couzin, a mathematical biologist at Princeton and Oxford, that there are a series of trails ants leave and rules they follow [...]]]></description>
			<content:encoded><![CDATA[<p>Carl Zimmer reported in the <a href="http://www.nytimes.com/2007/11/13/science/13traff.html?_r=1&amp;oref=slogin">New York Times</a> over the weekend that scientists have a better idea as to why ants and other swarming animals can work so efficiently. Turns out, according to Iain Couzin, a mathematical biologist at Princeton and Oxford, that there are a series of trails ants leave and rules they follow which keep them from moving in a chaotic manner. Zimmer summarized the findings by stating that:</p>
<blockquote><p>&#8220;[These] rules allow thousands of relatively simple animals to form a collective brain able to make decisions and move like a single organism.&#8221;</p></blockquote>
<p>Couzin and his colleagues tested their theories of chemical trails and behavioral &#8220;norms&#8221; using mathematical and computer models. They discovered that among these , and other swarms (birds, fish, locusts), each individual has to regularly choose between its desire to move in a particular direction or to follow the group path. A small number of leaders can turn the swarm by changing the input and that entices the rest of the group to &#8220;spontaneously come to a consensus and move in the direction chosen by the majority.&#8221;</p>
<p>Brainless animals.</p>
<p>If only it weren&#8217;t being found to occur in our species as well. Couzin has found in recent experiments that humans make eerily similar unconscious swarming decisions &#8212; influenced by a small group of leaders, we tend to follow a path because of popularity.</p>
<p><a href="http://1.bp.blogspot.com/_GvcP97RAERM/R0ETG93WRPI/AAAAAAAAABE/TEbfLAqpHCc/s1600-h/ad_apple_1984_2.jpg"><img style="float:left;cursor:hand;margin:0 10px 10px 0;" src="http://1.bp.blogspot.com/_GvcP97RAERM/R0ETG93WRPI/AAAAAAAAABE/TEbfLAqpHCc/s200/ad_apple_1984_2.jpg" border="0" alt="" /></a></p>
<p>Is that why <a href="http://www.imdb.com/title/tt0185937/">The Blair Witch Project</a> was successful? Does that explain <a href="http://">The Tipping Point</a> with empirical proof?</p>
<p>Seems to me to have a great deal of implication on behavior when it comes to marketing. That&#8217;s also why I subscribe to the opinion that we should be helping our clients to be noticed for the right reasons with a small, influential audience. I think it was <a href="http://www.sethgodin.com/sg/">Seth Godin</a> who said we should be creating marketing that is remark-able.</p>
<p>Getting noticed for energy and excitement will capture the attention of the leaders and the swarm will soon follow.</p>
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